Answer recurring questions without starting over.
Save WhatsApp Web quick replies for quote requests, required documents and common customer questions. Organize topics in folders and subfolders, search for the content you need and send a sequence of text, images, video, documents or audio. Review the preview and personalize each message with the contact details available.
Free defaults to 2 replies and 1 folder in total. Pro and trial quotas follow account entitlements; check your current limits. The library is local to the browser. Sending requires the computer to be on, an internet connection and WhatsApp Web open with the extension active.
TappyWhatsBuild a library for questions you answer repeatedly
Open Quick replies, create a folder for a topic and add a reply with a recognizable title. Add subfolders when your account quota allows them.
Build a library for questions you answer repeatedly
One saved reply can contain several content steps. Choose it for the current conversation, review the preview and start sending without assembling the same sequence again.
Organize replies in folders and subfolders and find them with search.
Combine text, images, video, documents, audio files and voice recordings.
Insert contact variables and adjust delays and pauses between steps.
- 01
Create a folder and a reply
Open Quick replies, create a folder for a topic and add a reply with a recognizable title. Add subfolders when your account quota allows them.
- 02
Build the sequence
Add text, media, document or audio blocks. Attach a file or record a voice message, insert variables in text or captions and set the delays and intervals you need.
- 03
Review and send in the conversation
Find the reply using search or folders, open its preview and check the contact and content. Start sending to the selected conversation with WhatsApp Web connected.
Illustrative example: a bakery quote
A bakery creates an Orders folder and saves a reply with a written greeting, a cake photo and a PDF of flavors and order terms. When a customer asks for a quote, the staff member checks the first-name preview and sends the sequence in that conversation.
Illustrative example with fictional data.What to know before you install.
Free defaults to 2 replies and 1 folder in total. Pro and trial quotas follow account entitlements; check your current limits. The library is local to the browser. Sending requires the computer to be on, an internet connection and WhatsApp Web open with the extension active.
Explore plansWill replies send automatically when someone messages me?
No. This is a library you select and trigger in a conversation, rather than a chatbot that interprets incoming messages. Using a reply in a schedule or automation depends on configuring that separate feature.
Does my library automatically appear on another computer?
There is no automatic cross-device sync for this library. Folders and replies use local browser storage; files use IndexedDB. Clearing extension data or changing browser profiles can remove content available in that installation.
Which variables can I use?
Sending resolves {{nome}}, {{primeiro_nome}}, {{telefone}} and {{saudacao}} using available contact data: name, first name, phone and time-based greeting. Check the preview because missing names or numbers may be blank. The greeting currently produces Portuguese text; write a greeting in your preferred language when needed.
Can a reply also apply labels or move a contact in Kanban?
That depends on the sending context. Although the editor offers these steps, native quick-reply sending skips label and Kanban actions, as well as nested replies. Use CRM and automation features in the appropriate context for those actions.
What happens if an attachment is unavailable?
The file must exist in this browser’s IndexedDB. Native sending stops the sequence if an attachment is missing or a send fails. Check which messages already reached the conversation before retrying to avoid sending them twice.
Ready to use this feature?
Organize replies in folders and subfolders and find them with search.
